How can I check the validity of a licence?
To find out whether your broker’s licence is valid, visit the “Check a broker’s record” section on the OACIQ website.
How can I make sure the real estate broker representing me is insured?
What shall I do if I believe that a broker or agency has committed an error and if I want to be compensated?
Which claims are covered by the Insurance Fund (FARCIQ) or by the OACIQ Indemnity Fund?
The roles of the Insurance Fund (FARCIQ) and the OACIQ are very different. Therefore, the place to contact will depend on the type of situation you are facing.
The OACIQ Real Estate Indemnity Fund offers free protection to consumers who deal with a broker or agency and who are victims of fraud, fraudulent tactics or misappropriation of funds in the course of a transaction.
FARCIQ is responsible, among other things, for compensating consumers for the loss resulting from the fault, error or omission of a real estate broker or agency, where their professional liability is demonstrated.
For more information on other OACIQ resources or to resolve a problem, please visit the OACIQ’s website.